Sim Lim Square Touchpoint

MyRepublic Services FAQ

Get direct clarity on what services can be performed at our center versus official MyRepublic corporate channels.

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ORO Service & Redemption Center Location

1 ROCHOR CANAL ROAD,
SIM LIM SQUARE #04-13,
SINGAPORE 188504.

Available In-Counter Services & Scope

Service Request	Counter Capabilities & Procedures
🌐 Broadband Sign-up	You can sign up for MyRepublic broadband by visiting us directly at our retail counter. Our team will guide you through active promotions and setup tracking.
📱 Mobile Line Sign-up	Ready to subscribe to a new plan? Visit our center to browse active promotions and complete your onboarding checkups face-to-face.
🔄 SIM Card Replacement	SIM card replacements can only be performed at a MyRepublic official store. You can find a list of all official locations by using the ‘Official’ filter within the ‘All Categories’ menu here: myrepublic.net/sg/store/
📄 Billing and Account Enquiries	For all enquiries related to MyRepublic billing or your account details, please utilize the MyAccount portal, the MyRepublic mobile app, or contact their dedicated support channels. As the redemption agency, ORO does not have access to your personal billing or account information.

⚠️ Data Security & Access Note

To preserve subscriber data privacy laws, account infrastructure database layers remain hosted strictly by corporate servers. Our agency fulfillment desks cannot read, access, or adjust live operational billing matrix fields.

Campaign logistics and secure premium fulfillment by ORO Redemption Center.

Frequently Asked Questions

MyRepublic Services

Click below for more information

Broadband sign-up

You can sign up for MyRepublic broadband by visiting us

Mobile Line sign-up

You can sign up for MyRepublic 4G and 5G Mobile plans by visiting us

Sim Card replacement

SIM card replacements can only be performed at a MyRepublic official store.

You can find a list of all official locations by using the ‘Official’ filter within the ‘All Categories’ menu here: https://myrepublic.net/sg/store/

Billing and account enquires

For all enquiries related to MyRepublic billing or your account details, please utilize the MyAccount portal, the MyRepublic mobile app, or contact their dedicated support channels.

As the redemption agency, ORO does not have access to your personal billing or account information